FAQs

Frequently Asked Questions

Where can I buy high-quality custom-made shirts?

You can design and order premium custom-made shirts and trousers directly on our store. We specialise in tailored dress shirts, lightweight linen shirts, and versatile casual wear crafted to your exact measurements.

How long does production and delivery take?

Our standard production and delivery window is 8 to 10 business days. Every garment is custom-tailored from scratch to your measurements and shipped to your doorstep.

What is your return policy if my shirt doesn't fit?

We offer a free first remake policy on all custom shirts. If there is any sizing issue with your first order, we will remake and replace it free of charge.

Do you offer free shipping?

Yes. We provide free standard shipping on orders above the free-shipping threshold shown at checkout. Orders below that amount are charged standard shipping rates.

Are there any bundle or multi-buy discounts?

Yes. Buy 3 shirts and get 20% off automatically at checkout.

Can I order trousers to my exact waist size?

Yes. You can customise dress trousers, corduroy trousers and chinos to your exact waist, inseam and length.

How do you guarantee the perfect fit?

Our process: 1) Size & fit screening of your submitted measurements, 2) Bespoke manufacturing, 3) Rigorous quality assurance, 4) Premium packaging, 5) Fast shipping.